Our People And Expertise

It’s our people that make the real difference to our customers and their experiences in our hotels. This is why, since the day we were established in 1866, we have endeavoured to create a culture of togetherness, trust and opportunity. Join us and you’ll discover we care deeply about your wellbeing and your development. We’ll listen to you, make decisions with you, invest in your future and build a relationship that lasts a lifetime. 


To view our employer brand video, please click here.

Sindy Tsui
"We are very proud of our brand and passionate about it. We are equally passionate about developing people, which is the key to any companies’ success."

​Sindy Tsui

Group Director, Human Resources

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Our people are at the heart of our business and our brand. Their dedication, commitment and creativity define the excellence that HSH stands for. Our global competency framework helps to ensure that we recruit and develop our people in the right way to reinforce our values and stand up for who we are.

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In 2015, Young Hoteliers Summit surveyed hospitality students from 99 countries and 47 top hotel management schools worldwide to gather the views and employer preferences of young talent worldwide. We were proud to be voted as the best in career advancement opportunities in the global hotel industry.