We strive to deliver high standards in the most sustainable and cost-effective way. We commit to implementing robust sustainability management and practices, and to delivering continuous improvement through discipline, creativity and applying the right technology.

Sustainable Luxury Vision 2020

Using the 2006-08 average as baseline:
  • Achieve 10% absolute carbon emission reduction
  • Achieve 30% carbon intensity reduction
  • Achieve 25% energy intensity reduction
  • Achieve 25% water intensity reduction
Achieve 25% reduction on waste intensity from 2012 baseline
Achieve 60% waste diversion rate through recycle, reuse and donation
Achieve excellent rating in IAQ assessment for all operations
Provide self-bottled water for guestrooms and meetings to reduce plastic waste
Achieve HACCP certification for all hotel operations
Operations located in water stressed regions to be “water neutral” by efficient use of water and replenishing sources near our locations.

2015 Progress

Maintain an overall 18.5% energy intensity reduction against the 2006-08 baseline - Objective Missed
Achieve 18.5% water intensity reduction against the 2006-08 baseline for the hotels division and 5% reduction for the commercial properties, clubs and services division - Objective Missed
Establish a best practice sharing platform among the engineering team to support the delivery of Vision 2020 Operation ambitions- Achieved
Develop additional guidance to help operations improve waste management practices - Achieved
Develop a shared food safety management platform to support the properties and clubs division in moving towards HACCP compliance - On Plan

2016 Target

Achieve 19% energy intensity reduction against the 2006-08 baseline
Maintain 18.5% water intensity reduction against the 2006-08 baseline for hotels division
Formulate a new two-year Group energy reduction strategy
Organise a group-wide forum to share best environmental practice
Achieve 45% waste diversion rate
50% of operations achieve HACCP compliance


The HSH Sustainable Luxury Vision 2020 puts sustainability at the heart of the company’s business model and brand. With seven areas of focus covering all divisions of the business, Vision 2020 sets out more than 50 economic, social and environmental goals that HSH is committed to achieve by 2020.
  • Governance & Management
    Governance & Management
  • Guest Experience
    Guest Experience
  • Employees
  • Operation
  • New build & refit
    New build & refit
  • Supply chain
    Supply chain
  • Community