About the report

This report covers specific environmental and social issues that contribute to the sustainable development of The Hongkong and Shanghai Hotels, Limited (HSH) and are of interest to our stakeholders. In the report, we share the progress, aspirations, and challenges encountered on our journey towards Sustainable Luxury Vision 2030
​​Corporate Responsibility and Sustainability Report

The Hon. Sir Michael Kadoorie, Chairman

We believe that luxury brands such as The Peninsula are in a unique position to influence our customers’ choices on sustainability. Luxury need not be wasteful; the highest standards of luxury can be delivered in a sustainable way.

Mr Clement K.M. Kwok

Clement K.M. Kwok, CEO

I am heartened to see how far we have come from since we began our formal corporate responsibility and sustainability journey in 2007, to the culmination of our Vision 2020 strategy. But with rising environmental and social risks coming to the fore, there is still so much to do. With the launch of Vision 2030, it is our aim to fully deliver on sustainable luxury in all part of our business.

our sustainability vision


To us, creating value is not only limited to our shareholders and on sustainable long-term investment decisions, but is also about our guests and the community by ensuring that the high standards of luxury that are the hallmark of our operations are delivered in a sustainable way. We believe that we should have a positive social, economic and environmental impact on the local communities where we operate.

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HSH Sustainability Journey

As we recognise more than 155 years of heritage, we also celebrate the steps taken on our journey to sustainability. An uphill battle which needs to be fought with all colleagues on the same page, this journey is a cause for celebration, and a reminder of our shared responsibility.

​Previous Corporate Responsibility and Sustainability Reports

Sustainability Report 2019

Sustainability Report 2018

Sustainability Report 2017

Sustainability Report 2016

Sustainability Report 2015

Sustainability Report 2014

​Sustainability Report 2013

​​Sustainability Report 2012

​​​Sustainability Report 2011

​​​​Sustainability Report 2010

​​​​Sustainability Report 2009

​​​​Sustainability Report 2008

Contact Us

For feedback or further enquiries, please contact Corporate Responsibility and Sustainability

The Hongkong and Shanghai Hotels, Limited
8/F, St. George’s Building
2 Ice House Street, Central
Hong Kong
E-mail: cr@hshgroup.com